Privacy Policy

This Privacy Policy (“Policy”) outlines how Marie's Lapis collects, uses, discloses, and protects the Personal Data of our customers in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By engaging with our services, visiting our website, or providing your Personal Data to us, you consent to the practices described in this Policy.

1. Collection of Personal Data

1.1 We collect Personal Data when you:

Register an account on our website
Place an order for our goods/services
Subscribe to our newsletter or marketing communications
Contact us via email, phone, or other communication channels

1.2 The types of Personal Data we may collect include:

Name
Email address
Mailing address
Phone number
Payment details (processed securely via third-party payment gateways; we do not store credit card information)
Any other information voluntarily provided by you

1.3 You may browse our website anonymously, but certain features require Personal Data to function.

2. Purposes for Using Personal Data

2.1 We use your Personal Data for the following purposes:

To process and fulfill your orders
To personalize your experience and improve our services
To enhance our website based on customer feedback
To provide customer support and respond to inquiries
To send transactional emails (e.g., order confirmations, updates)
To send marketing communications (with your consent)
To comply with legal and regulatory obligations

3. Protection of Personal Data

3.1 We implement reasonable security measures to protect your Personal Data, including:

Secure Socket Layer (SSL) encryption for online transactions
Restricted access to Personal Data by authorized personnel only
Regular security reviews of our data storage systems

3.2 We do not store credit card details after transaction completion.

4. Use of Cookies

4.1 Our website uses cookies to:

Enhance user experience (e.g., remembering shopping cart items)
Analyze website traffic for improvements

4.2 You may disable cookies via your browser settings, but some website features may not function properly.

5. Disclosure of Personal Data

5.1 We do not sell or trade your Personal Data to third parties.

5.2 We may share data with trusted third-party service providers (e.g., payment processors, logistics partners) only for business purposes and under strict confidentiality agreements.

5.3 We may disclose Personal Data when required by law or to protect our legal rights.

6. Third-Party Links

6.1 Our website may contain links to third-party sites with separate privacy policies. We are not responsible for their data practices.

7. Compliance with PDPA (Singapore)

7.1 We adhere to the PDPA in collecting, using, and disclosing Personal Data. You may:

Withdraw consent for data use (subject to legal/contractual restrictions)
Request access to or correction of your Personal Data
Contact our Data Protection Officer (DPO) for inquiries

8. Retention of Personal Data

8.1 We retain Personal Data only as long as necessary for business or legal purposes.

9. Updates to This Policy

9.1 We may amend this Policy and will notify users of material changes via our website.

10. Contact Us

For questions, access/correction requests, or complaints regarding your Personal Data, please contact:

Marie's Lapis Cafe Pte Ltd
Christopher Lim
Email: chrislim@omddy.com

Last Updated: 5th July 2025